Frequently Asked Questions
Everything you need to know about your ChloBo UK shopping experience.
What materials are used in ChloBo jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver, 18ct gold plating, and 18ct rose gold plating, often accented with semi-precious stones.
How long does shipping take within the UK?
Standard delivery typically takes 3-5 working days, while our Express Delivery option ensures your order arrives within 1-2 working days.
Can I return my order if I change my mind?
Yes, we offer a 14-day return policy for most items, provided they are unworn and in their original packaging. Please note that earrings are non-returnable for hygiene reasons.
How should I care for my ChloBo pieces?
To maintain their shine, avoid contact with perfumes, lotions, and water. Gently polish your jewelry with a soft lint-free cloth and store it in a cool, dry place.
Does my jewelry come with a warranty?
Every ChloBo piece comes with a 12-month warranty from the date of purchase, covering any manufacturing defects.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible payment options through Klarna and Clearpay.